Due to the current public health situation with COVID-19, visitors are restricted from OSU Medical Center. Exceptions will apply in certain medical cases as determined by the clinical team. Examples of exceptions include:

  • End-of-life care
  • Labor and Delivery
  • Pre and post-operative care



If you are a patient within the OSU Medicine or OSU Medical Center system, call your primary care provider office during regular business hours.

When you call, you may be asked to call ahead prior to your visit so that the clinical staff can adequately prepare for your arrival. Special procedures may include meeting you at your car to provide you with a mask before entering the facility to avoid exposure to other patients. You may also be asked to arrive at a designated entrance to allow you to enter the facility in a particular area to avoid potentially crowded waiting rooms.

Emergency Room – If you are in need of an ER, OSU Medical Center is equipped with a triage tent outside of our ER. This enables us to screen you upon entering our facility to help prevent the possible spread of COVID-19.

In addition you can call our local health departments or the state health department if you live outside of Tulsa county:

Tulsa County residents should call:

Tulsa City County Health Department
8:00 a.m. to 5:00 p.m: 918-595-4399
After 5:00 p.m.: 918-582-9355

Residents outside of Tulsa County should call:

Oklahoma State Department of Health
Call Center: 877-215-8336


OSU Medical Center is continuously monitoring updates from the CDC as it relates to our response to COVID-19. This is a rapidly evolving situation and recommendations and guidelines are changing daily. As a result, we will be regularly updating this list of FAQs related to OSUMC’s COVID-19 activities, policies and protocols. Our priority continues to be the safety of our patients and employees. We appreciate your hard work and dedication to our patients. 

Q.  Does a patient need to isolate at home if a COVID-19 test is ordered?
A.  Yes, in most cases the patient needs to isolate at home until test results come back. Test results may take up to a week or more to return.

Q.  What are the current visitor guidelines?
A.  As of March 24, 2020, visitors are no longer allowed in the hospital.

Q.  Is it a fact the virus will be killed by regular laundry detergent? 
A.  Yes. 

Q.  Do all patients that are being tested get admitted to the hospital?
A.  No, patients can be discharged home for home isolation. If a patient is admitted and COVID-19 testing is ordered, he or she meets admission criteria. Additionally, once discharge criteria are met, a patient who has COVID-19 testing ordered can be discharged with instructions to home isolate. Test results can take up to a week or more to return. 

Q:  What are the clinical features of COVID-19?
A: The clinical spectrum of COVID-19 ranges from mild disease with non-specific signs and symptoms of acute respiratory illness, to severe pneumonia with respiratory failure and septic shock. There have also been reports of asymptomatic infection with COVID-19. See also Interim Clinical Guidance for Management of Patients with Confirmed Coronavirus Disease 2019 (COVID-19). 

Q:  Who is at risk for COVID-19?
A:  Currently, those at greatest risk of infection are persons who have had prolonged, unprotected close contact with a patient with symptomatic, confirmed COVID-19 and those who live in or have recently been to areas with sustained transmission.



Donate Protective Equipment (PPE) and Supplies

Thank you all for your generous interest in donating needed equipment and supplies. We are very appreciative. Please be aware that not all donations of masks and other supplies will be suitable for clinical use.  While OSU Medical Center is successfully managing its supplies as responsible stewards of its resources, we are asking for donations for the following Personal Protective Equipment (PPE).  Please bring donated items in original, unopened packaging:

  • Disposable head covers
  • Disposable Gowns
  • N95 respirator face masks
  • Disposable face masks
  • Face-shields/goggles
  • Coveralls
  • Shoe-covers
  • Disinfection wipes and liquids   
  • General-purpose hand cleaners

Requirements for hand-sewn masks

  • be secured with ties or ear loops
  • include multiple layers of fabric
  • allow for breathing without restriction
  • be able to be laundered and machine dried without damage or change to shape

Items Not Being Accepted

  • Hand-sewn gowns

How to Deliver:

  • Physically drop off items at the OSU Medical Center north entrance, located at 744 West 9th Street.
  • Ship donated items to:
    744 W 9th Street
    Tulsa, OK 74127
    Attn: Materials Management
    Tulsa, OK 74127

Donation of Food:

We cannot express enough gratitude to our local eateries and fellow Tulsans wanting to share appreciation for our caregivers at OSU Medical Center. Meals should be individually packaged from a restaurant or sealed, prepackaged items. Unfortunately, we are unable to accept homemade food. If you are interested in donating, please contact or call 918-599-5204.

Gratitude to Health Care Team

Thank the health care heroes of OSU Medical Center working to protect the Tulsa community! Please drop a note of encouragement or thank you to and we will make sure it gets to our healthcare team.

Thank you for supporting our staff during this time.



For many of our patients, it is important to keep your appointments especially if you have a chronic condition like diabetes, asthma and heart disease. Your doctor will contact you if your appointments can be done virtually through a telemedicine visit.

Call Ahead If You Feel Ill
Our offices are taking special precautions to protect the health and safety of patients during this time. If you need medication refills or have a question for our office, please call our office number.

Keep Taking Your Medications 
We recommend that you continue taking all medications, including any immunosuppressant’s, as prescribed unless otherwise instructed by your physician. Contact your physician if you have questions.

New and existing patients can now schedule telemedicine visits through one of our OSU Medicine Clinics. Call one of our same day clinics to schedule yours. (Click here for same day clinic locations)



According to the U.S. Centers for Disease Control and Prevention (CDC), the best way to prevent infection is to follow the always-recommended best practices for hand washing and personal hygiene.

Examples of these practices include:

  • Wash hands often with soap and water and for at least 20 seconds. Here is a link to the CDC guide to proper hand washing practices:
  • When soap and water are not available, alcohol-based hand sanitizers should be used. It is recommended that you choose a hand sanitizer with at least 60 percent alcohol content.
  • Avoid close contact with people who are sick or who have been exposed to those who are sick
  • Avoid touching your face, eyes, nose and mouth. COVID-19 and the flu are both spread by aerosolized droplets produced by an infected person.
  • Cover your cough or sneeze with a tissue. If a tissue is not available, sneezing or coughing into your arm/elbow is recommended as to avoid contaminating your hand with respiratory droplets that could then be spread to your face or transmitted to other surfaces.
  • Clean and disinfect frequently touched surfaces such as your phone, door knobs, keyboards, counters, etc.
  • Stay home when you are sick!



Centers for Disease Control

The CDC is the best resource for information about COVID-19. Their site includes information about the virus, how it spreads, symptoms and recommendations for prevention and treatment. It also provides the most up to date information about the situation both nationally and internationally.

Tulsa City County Health Department

The Tulsa City County Health Department is a resource for public health information for the Tulsa region. They are in regular contact with local and state health departments to ensure there is a coordinated and consistent response plan for our region.

Oklahoma State Department of Health

The Oklahoma State Department of Health works closely with regional health departments as well as federal health agencies, such as the CDC, to monitor and plan for issues related to COVID-19. Updates related to suspected or active cases of COVID-19 are published on their website as available.


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